In the event of a consumer dispute, the consumer may resort to the following Alternative Consumer Dispute Resolution (ADR) entity:
CNIACC — Centro Nacional de Informação e Arbitragem de Conflitos de Consumo
Address: Rua D. Afonso Henriques, 1, 4700-030 Braga, Portugal
Telephone: +351 253 619 107
Email: geral@cniacc.pt
Website: www.cniacc.pt
The CNIACC provides information, mediation, conciliation and arbitration services for consumer disputes and has territorial competence covering the municipality of Grândola.
For further information on Alternative Consumer Dispute Resolution entities in Portugal, please consult the official consumer information portal of the Portuguese Directorate-General for Consumer Affairs:
www.consumidor.gov.pt